Frequently Asked Questions.

Welcome to our FAQ section, where we address some of the most common questions to make your experience seamless. If you’re curious about our services, process, or support, you’re in the right place!
Consultation

Are You Startup?

We are a startup looking for a one-stop solution for interior design, renovation, fit-out, and office furniture. Can you help?
Yes, you’re in the right place! Crossfunction is a one-stop service provider, offering turnkey solutions for startups and established businesses alike. Our team of experienced interior designers and architects, paired with a state-of-the-art furniture manufacturing facility, is ready to bring your vision to life. Contact us, and let’s make your office setup journey seamless and memorable

More FAQ's

If you don’t find your answer here, feel free to reach out to our support team via chat, email, or phone. We’re dedicated to helping you get the most out of our services, ensuring you have a smooth and enjoyable experience with us.

Are you offering customized office furniture fulfilling our desired dimensions and theme?

 

We love Customization, whether it’s a small office, a corporate office or furnishing a complete building, we work closely with our clients to understand their technical and
functional needs.

What is the estimated delivery time and what about delivery charges?

Delivery times vary depending on product types and locations.

  •  Ready stock items i.e. Home Office Furniture, Study Tables, Gaming Tables and chairs would be delivered in 02 days within Islamabad and Rawalpindi, for other cities, it will take 05 working days.
  • Custom orders’ delivery would take 05-10 days from the date of order confirmation and receipt of payment.
  •  We charge actual delivery costs and it may vary based on location and order size. Please contact us for a detailed quote.

How is my furniture packaged?

All furniture is securely packaged with durable materials to ensure safe transport and prevent damage. In the unlikely event of damage, please report it within 48 hours, and we will promptly arrange for repair, replacement, or another resolution based on the situation.

What are the payment options available?

You can deposit directly into our designated bank account, online banking and inter-bank transfers (IBFT) are also supported. Please share the transaction receipt with us to confirm payment.

How do we can contact the Customer Services Department?

Our customer service team is available for any queries during working hours

Monday to Saturday 10:00Am to 8:00 PM.

You can contact us at the following numbers or drop your email.
051-2806050 : 0308 88 99 444 : CS@crossfunction.com.pk
Head Office: Suite No 06, 4 th floor, Royal Centre, Fazal-e-Haq Road,
Blue Area, ISLAMABAD